Customer service is none existent

I would love to be stating how wonderful this app is but I didn’t get to use it long enough to tell. Much of what I’d read says that subliminal messages don’t work without other behavioral changes. Other things I’ve read said it didn’t work.

Because of my health, I thought it would be good since I was already changing other behavior such as trying to take time to relax. I purchased the Super Package. I had trouble with the app malfunctioning within a few weeks. I lost everything but the free recording. I could not restore purchase because it didn’t give me the option. Going through the app store showed the purchase but the purchased button was blurred and would do nothing. I uninstalled and reinstalled but it did not fix it.

I contacted support and did everything they asked from explaining to sending screen shots so they could see. I’d updated regularly. Then the update to the update that caused the problem I had didn’t work and made it worse.

Contact stopped from support so I thought they were working on the problem. I got a refund for the app that I did not ask for. I contacted support immediately telling them that I wanted the app, I’d never asked for a refund. The answer was "We did a promotion at that time and the price tag was $99.99. However, the deal ended and we cant do anything about it. We regularly have great deals. I will let you know as soon as we get the promo information.”

The app malfunctioned, I did nothing but what they requested. As a business owner, I would never treat a customer like this.

Grandviewlakefarm about Subliminals Work